Home
About
Products
My Orders
Favorites
Contact
Search

Terms & Conditions

Effective Date: November 1, 2025

Welcome to Balario (the "Website"), owned and operated by Onebay India, located at Elappully, Palakkad, Kerala, India – GSTIN 32FQIPS0507R1ZD. By using this Website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our Website or making any purchase.

1. General

This Website is operated by Onebay India under the brand name "Balario." Throughout the site, the terms "we," "us," and "our" refer to Balario. Accessing or using this site constitutes your agreement to these Terms.

2. Eligibility

By accessing Balario, you confirm that you are at least 18 years of age and capable of entering into a legally binding agreement under Indian law.

3. Product Information

All products listed are genuine Balario perfumes. We strive to display product details accurately, but slight variations in color, packaging, or presentation may occur due to digital display limitations.

4. Pricing and Payment

All prices are listed in INR (₹) and inclusive of applicable taxes unless otherwise stated. We reserve the right to change pricing at any time without prior notice. Payments must be made through the secure payment gateway provided.

5. Shipping and Delivery

Orders will be processed and delivered within 7 working days from the date of confirmation, depending on location and courier availability. Delays caused by unforeseen circumstances (such as logistics or natural events) are beyond our control.

6. Returns and Refunds

Returns are accepted within 7 days of delivery only if the product is unused, unopened, and in original packaging.

No refunds will be processed once the order has been dispatched. Please refer to our detailed Return and Refund Policy for more.

7. Intellectual Property

All content, logos, product names, and visuals are the intellectual property of Onebay India or its licensors. Unauthorized use is strictly prohibited.

8. Limitation of Liability

Balario will not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the products or website.

9. Governing Law

These Terms shall be governed by and construed under the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts of Palakkad, Kerala.

10. Contact

For questions or support, reach us at support@balario.com.