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Privacy Policy

Effective Date: November 1, 2025

Balario, operated by Onebay India, respects your privacy and is committed to protecting your personal data in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

We may collect:

  • Personal information (name, address, email, phone number)
  • Payment details (processed securely via third-party gateways)
  • Usage data (browser type, device, IP address)

2. Purpose of Collection

We use your information to:

  • Process orders and payments
  • Deliver products and services
  • Communicate order updates and offers
  • Improve website experience

3. Data Protection

All data is stored on secure servers. We do not share, sell, or rent your data to any third party except where required for payment processing, delivery, or legal compliance.

4. Cookies

Our website uses cookies to improve performance and personalize user experience. You may choose to disable cookies in your browser settings.

5. Third-Party Services

We use third-party payment gateways and logistics providers. They collect, use, and disclose information as necessary to perform their services. Balario is not responsible for their privacy practices.

6. User Rights

You have the right to review, correct, or request deletion of your personal information by contacting us at support@balario.com.

7. Data Retention

We retain data as long as necessary for fulfilling orders or legal obligations.

8. Legal Disclosure

We may disclose personal information when required by law or to protect our rights.

9. Jurisdiction

This Policy shall be governed under the laws of India. Disputes are subject to the jurisdiction of Palakkad, Kerala.

10. Contact

For privacy-related concerns, email support@balario.com.